We respect your rights to privacy under the Privacy Act 1988 (Cth) and we comply with all of the Act’s requirements in relation to the collection, management and disclosure of your personal information. For more information, visit www.oaic.gov.au.
What is your personal information?
What personal information do we collect and hold?
We may collect the following types of Personal Information:
Other information we may collect
We collect anonymous information on website activity. We use this data to evaluate our website’s performance and to improve the content we display to you. To evaluate the effectiveness of our online advertising, we may use third parties to collect statistical data. No personal information is collected on these occasions. We may log IP addresses (the electronic address of a computer connected to the internet) to analyse trends, administer our website, track users’ movements, and gather broad demographic information.Our website uses Google AdWords, Google Analytics, and the Google Display Network together to serve ads to you on other websites after you have visited our website. This practice is known as remarketing and is a tool that Google offers to businesses. If you would like to know more about the program, you can find out by going to google. If you would like to opt-out of receiving advertising like this from Google, you can manage these settings by visiting the Google Ads Preferences Manager.
New Idea use's tracking technologies such as cookies to recognise your browser each time it visits our site, and to track which pages you visit whilst on our site. We use this information to optimise our site and create a better online experience for you. Cookies are pieces of information that a website transfers to a computer's hard disk for record keeping purposes. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify users, although they do identify a user's browser. However, if you do not wish to receive any cookies, you may set your browser to refuse them.
How do we collect your personal information?
We collect your Personal Information directly from you unless it is unreasonable or impracticable to do so. When collecting Personal Information from you, we may collect in ways including:
We may also collect information from third parties such as credit reporting agencies, law enforcement agencies, and other government agencies.
What happens if we can’t collect your Personal Information?
If you do not provide us with the personal information described above, some or all of the following may happen:
For what purposes do we collect, hold, use and disclose your personal information?
New Idea uses, collects and holds your information to better understand your needs and provide you with better service. New Idea also uses, collects, holds and discloses your Personal Information to:
Disclosure of personal information
We may disclose your Personal Information to:
We may disclose Personal Information to our related bodies corporate and third party suppliers and service providers located overseas for some of the purposes listed above. We take reasonable steps to ensure that the overseas recipients of your personal information do not breach the privacy obligations relating to your personal information. We may disclose your personal information to entities located outside of Australia, including the following: our related bodies corporate, located in Europe, Asia and South Africa; and, our data hosting and other IT service providers, located in the United States and Asia.
Direct marketing materials
We may send you direct marketing communications and information about our products and services that we consider may be of interest to you. These communications may be sent in various forms, including mail, SMS fax and email, in accordance with applicable marketing laws, such as the Spam Act 2003 (Cth). If you indicate a preference for a method of communication, we will endeavour to use that method whenever practical to do so.
At New Idea we only want to communicate with you if you want to hear from us. If you would like to unsubscribe from receiving email Newsletters you can do so by contacting us at any point.
We do not provide your personal information to other organisations for the purposes of direct marketing.
Breach of privacy
If you believe that your privacy has been breached, please contact us using the contact information below and provide details of the incident so that we can investigate it. Our procedure for investigating and dealing with privacy breach may involve: making an assessment; taking immediate steps to contain the breach; designating a person/team to coordinate a response; consider what Personal Information is involved; determine whether the context of the information is important; establish the cause and extent of the breach; identify what is the risk of harm (if any); conduct a risk analysis on a case-by-case basis, and consider whether notification is required.
Third-party web sites
Links to third party web sites on www.newideafurniture.com.au are provided solely as a convenience to you. If you use these links, you will leave New Idea's site. New Idea is not responsible for any of these sites, their content or their usage of your personal information.
New Idea is committed to ensuring the security of your personal information and we will take all reasonable precautions to protect this information from loss, misuse or alteration.
Changes to this statement
If you have any questions about this policy, any concerns or a complaint regarding the treatment of your privacy or a possible breach of your privacy, please use the contact link on our website or contact our Privacy Officer using the details set out below.
We will treat your requests or complaints confidentially. Our representative will contact you within a reasonable time after receipt of your complaint to discuss your concerns and outline options regarding how they may be resolved. We will aim to ensure that your complaint is resolved in a timely and appropriate manner.
Terms and Conditions – Buy One, Get One Free
1) Offer valid for a limited time only on selected full price items. 2) Not in conjunction with any other offer of promotion.3) Valid on items of equal or lesser value.4) Offer only redeemable in a single transaction in store at the time of purchase. 5) Not valid on previous purchases. 6) Not available on lay-bys in store.